Preferred Administrators
Preferred Administrators
1145 Westmoreland Drive
El Paso, TX 79925-5615

Hours of Operation
7:00 am – 5:00 pm
☎ Call us at :
915-532-3778

Outside El Paso
1-877-532-3778
 URAC Accredited
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EPCH Members

Welcome EPCH and El Paso First Associates!
Make sure to log-in to our NEW Member Portal!

Preferred Administrators is committed to providing you with the services you need to make the most of your health benefits. We can assist with you Flexible Spending Account; eligibility questions; member ID card; and, any additional questions you may have.

IMPORTANT PHONE NUMBERS
Preferred Administrators: 915-532-3778 / Toll-Free 1-877-532-3778
TTY Line for the Hearing Impaired: 915-532-3740 / Toll Free TTY 1-855-532-3740
Days of Operation: Monday-Friday
Hours of Operation: 7:00 A.M. to 5:00 P.M. Mountain Time

24hr Behavioral Health Crisis Line: 1-866-804-8873


Interpreter services are available through our Member Services Department by calling 915-532-3778 or
Toll Free at 1-877-532-3778.

EPCH SUMMARY OF BENEFITS 2020-2021
Get a glance of your covered benefits, your copays, deductibles and more, here

EPCH PLAN DOCUMENT 2020-2021
Get detailed information about your benefits and your covered services here








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