Preferred Administrators
Preferred Administrators
1145 Westmoreland Drive
El Paso, TX 79925-5615

Hours of Operation
7:00 am – 5:00 pm
☎ Call us at :
915-532-3778

Outside El Paso
1-877-532-3778
 URAC Accredited
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UMC Members

Welcome UMC and El Paso First Associates!
     Learn about our new UMC Retiree Benefit Plan!     

Preferred Administrators is committed to providing you with the services you need to make the most of your health benefits. We can assist with you Flexible Spending Account; eligibility questions; member ID card; and, any additional questions you may have.


Learn about your 2020-2021 benefits here!



IMPORTANT PHONE NUMBERS
Preferred Administrators: 915-532-3778 / Toll-Free 1-877-532-3778
TTY Line for the Hearing Impaired: 915-532-3740 / Toll Free TTY 1-855-532-3740
Days of Operation: Monday-Friday
Hours of Operation: 7:00 A.M. to 5:00 P.M. Mountain Time

24hr Behavioral Health Crisis Line: 1-866-804-8873


Interpreter services are available through our Member Services Department by calling 915-532-3778 or
Toll Free at 1-877-532-3778.

UMC SUMMARY OF BENEFITS 2020-2021
Get a glance of your covered benefits, your copays, deductibles and more, here

Amended UMC PLAN DOCUMENT 2020-2021
Get detailed information about your benefits and your covered services here









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